How to Delete Your PayPal Account (Step-by-Step Guide)Updated 2 months ago

Things to Do Before Closing Your PayPal Account

Before you delete your PayPal account, you must ensure that all pending issues are resolved. Here are some important steps to take:

1. Withdraw Any Remaining Balance

If you have any money in your PayPal account, withdraw it before closing your account.

• To withdraw funds: Go to your PayPal Wallet > Click Transfer Money > Select Withdraw to Bank Account.

2. Cancel Any Recurring Payments or Subscriptions

If you have active subscriptions or automatic payments, cancel them before closing your account.

• To cancel subscriptions: Go to Settings > Payments > Manage Automatic Payments and cancel each one.

3. Resolve Any Pending Transactions or Disputes

• If you have any ongoing disputes, refunds, or pending transactions, they must be resolved before you can close your account.
• To check for pending disputes: Go to Resolution Center in your PayPal account.

4. Download Your Transaction History (Optional)

• Once your account is deleted, you will no longer have access to your transaction history.
• To download your records: Go to Activity > Select Statements > Click Download Transactions.

How to Close Your PayPal Account?

Once you have completed the above steps, you can proceed with closing your account.

On Desktop (Web Browser)

1. Log in to your PayPal account.
2. Click on the Settings (⚙️) icon at the top right.
3. Under the Account Options section, click Close your account.
4. Follow the on-screen prompts to confirm the closure.

On Mobile App

1. Open the PayPal app and log in.
2. Tap on your Profile Icon (top-right corner).
3. Select Close your account.
4. Follow the steps to confirm.

What Happens After Closing Your PayPal Account?

• Your account will be permanently deleted.
• You cannot reopen the account.
• You lose access to transaction history (so be sure to download it beforehand).
• Any linked bank accounts and credit cards will be removed.
• Any pending refunds or transactions will be canceled.

Common Issues When Closing a PayPal Account

You might face some issues when trying to close your PayPal account. Here’s how to troubleshoot them:

1. Unable to Close Due to Pending Transactions

• Wait for all payments to be completed or refunded.
• Check the Resolution Center for any open disputes.

2. Account Has a Balance

• Transfer the remaining balance to your bank account or withdraw it.
• If you have a PayPal balance in a different currency, convert it to your primary currency before withdrawal.

3. Account Has Limitations or Holds

• PayPal may place limitations on your account if there are suspicious transactions or pending verifications.
• Resolve these issues by visiting the Resolution Center.

How to Contact PayPal for Help?

If you're facing difficulties closing your PayPal account, you can contact PayPal customer support:

• Message Center (Live Chat): Click Here
• Customer Service Phone Numbers:
  • USA: 1-888-221-1161
  • Canada: 1-877-569-1116
  • India: 1800-419-9833 (Toll-Free)
  • International: 1-402-935-2050

Final Thoughts

Once your PayPal account is deleted, it cannot be restored. If you plan to use PayPal again in the future, you will need to create a new account from scratch.

For more details, visit PayPal’s official Help Center.